Customer service is a key component of the operations at Zayed Sports City. Operating under the motto ‘Ahlan wa Sahlan’, the literal translation is ‘You have found hospitable people’. By adhering to this philosophy, taking a proactive approach to policies, programmes and procedures, as well as making sure that each guest and member of staff can make their thoughts known, Zayed Sports City further cements its position as the best sporting facility in Abu Dhabi.
There are 10 principles that each staff member endeavours to use in their daily working activities:
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